What is a Switch Hold

A Switch Hold is a status that is placed onto a meter by the Transmission and Distribution Service Provider, it would prevent any new Retail Electric Provider from activating the meter.

This occurs under two circumstances:

–    When the previous or current tenant has an outstanding balance with their previous provider. This prevents the address from being switched to a new provider until the outstanding balance has been satisfied.

–    When the meter appears to have been physically tampered with or altered.

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