What is the Utility Company (or TDSP)?

A Utility Company is the owners, operators and maintainers of the power lines and meters. Each region has its own privately owned and operated Utility Companies. Another term for this company is TDSP which stands for Transmission and Distribution Service Provider. This entity is not to be confused with a Retail Electric Provider or REP.

When an order is placed with the Retail Electric Provider, the REP must go through them to request that the account physically gets turned on by the Utility Company or TDSP at the customer’s location.

Here is a list of all the Utility Companies (TDSP) and their contact information:

– Dallas – Fort Worth and outlining areas:
Oncor Electric
http://www.oncor.com/
Service Requests / General Inquiries
1-888-313-6862
[email protected]
(Mon. – Fri., 8 a.m. – 6 p.m. Central Time)

 

Houston and outlining areas:
Centerpoint Energy
http://www.centerpointenergy.com
Service Requests / General Inquiries
1-713-207-2222

Corpus Christi and outlining areas:
AEP (American Electric Power)

1-877-373-4858

https://www.aeptexas.com/

West Texas
TNMP (Texas New Mexico Power

888-866-7456

Mondays-Fridays

8 a.m.-7 p.m. Central time

http://www.tnmp.com/

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